1. Overview

This guide provides troubleshooting steps for SD card recognition errors in MCP (Main Control Panel) / RCP (Remote Control Panel).
An error may result from a faulty SD card reader, a laptop issue, or a corrupted SD card.

2. Troubleshooting Steps

Step 1: Check with Another Reader or PC

1. Connect the SD card to another SD card reader or laptop.
2. Check if the SD card appears as a new drive (e.g., E: or F:).

Step 2: Run Error Checking via Command Prompt

1. Press “Windows Key + R” to open the Run dialog box.
2. Type “cmd” and press “Ctrl + Shift + Enter” to run as Administrator.
   
3. When prompted, click “Yes” to proceed.
   
   

Step 3: Perform Disk Repair Using 'chkdsk'

1. In the Command Prompt (Administrator) window, type the following:
   • If the SD card is connected as E: drive, type:
     chkdsk e: /f
   • If connected as F: drive, type:
     chkdsk f: /f
     
2. Press Enter to start the error-checking process.
3. Wait for the message confirming SD card error repair completion.
   
4. After the repair, check whether the SD card’s storage capacity is displayed correctly.

Step 4: Format or Replace the SD Card (If Still Not Recognized)

• If the SD card remains unrecognized after performing the above steps:
  • Try formatting the SD card.
  • If formatting fails, replace it with SD card below.
    

3. Summary